PRIVACY POLICY

The primary duty and role of NHK Global Media Services, as a news affiliate of Japan's public broadcaster NHK, is to support its parent organization; it is moreover involved in a whole range of activities around the globe that place it at the forefront of the digital era. The firm handles various types of personal information in the course of its activities.

NHK Global Media Services occasionally draws upon personal data in order to provide its range of services and information. It therefore has an obligation to provide suitable and stringent safeguards when using such data.

The firm has always striven to protect privacy, but it has taken the additional step of drawing up a Compliance Program concerning the protection of personal information, in the belief that the proper management of such data is essential in the broadband age. The guidelines for protecting privacy are set forth below, and the firm has striven to make all of its staff and relevant personnel familiar with them for the sake of retaining people's confidence.

GUIDELINES

  1. The collection, use and provision of personal information shall be limited, to the greatest extent possible, to the purposes for which they were designated. Information shall be gathered by lawful and fair means.
  2. A person/s shall be appointed for managing personal information, who shall strive to ensure the information is duly managed and does not pass to any outside parties. The manager/s shall take all due care to implement an appropriate and reasonable level of security measures and other means for preventing and dealing with risks, including unauthorized access by any outside parties, and any loss, destruction, distortion and leaking of personal data; they shall also speedily adopt corrective measures in any risk of a mishap.
  3. The use of personal information shall be limited to the extent necessary for achieving the purposes for which it was gathered, and due consideration shall be made to ensure that the use does not infringe on the rights of the client. In addition, NHK Global Media Services shall neither disclose nor provide any information, without the consent of the client, to any other party, apart from contracted parties with whom NHK Global Media Services has concluded a confidentiality agreement.
  4. NHK Global Media Services shall constantly strive to make improvements to its Compliance Program in accordance with the altering circumstances.
  5. NHK John Network shall take a firm line against any act that detracts from the protection of privacy.

Satoshi Hirata
President & CEO
NHK Global Media Services, Inc. (2009)

PERSONAL INFORMATION: DEFINITION

Personal information is information of a personal nature about clients, including names, ages, gender, telephone numbers, e-mail addresses, postal addresses, and details about personal interests and enquiries lodged with NHK Global Media Services.

PROVISION OF PERSONAL INFORMATION

There is no requirement to provide an address or any other personal details when a person accesses the NHK Global Media Services website, although an individual may be asked to give certain details in particular instances when expressing an opinion or preference in questionnaires or prize competitions, or when seeking information from the firm. Any such requirement and its purpose shall be clearly mentioned beforehand.

USE OF PERSONAL INFORMATION: SCOPE

NHK Global Media Services shall make use of personal information about a client according to the methods and within the parameters accepted by the client:

  1. Information shall be used to provide clients with updates about services and the like.
  2. Information shall be used for in-house analyses relating to marketing.
  3. Information shall be used for the purpose of producing a more client-friendly website.
  4. Information shall be used inside the firm for improving client services.

DISCLOSURE TO OUTSIDE PARTIES

NHK Global Media Services shall not disclose any private information about a client to any other party except in the following instances:

  1. In the event NHK Global Media Services has the consent of the client.
  2. In the event the information is disclosed in a manner which makes it impossible to identify the client.
  3. In the event the information is disclosed to a contracted party required by NHK Global Media Services for providing services to the client, and with whom NHK Global Media Services has concluded a confidentiality agreement.
  4. In the event NHK Global Media Services is required to do so by law or similar circumstances.

MANAGEMENT OF PERSONAL INFORMATION

NHK Global Media Services shall designate an individual/s responsible for managing the personal information furnished by a client. The designated individual/s shall take due care to prevent any loss, distortion, destruction or leaking of such data, and shall promptly take all possible measures in the event of any mishap.

PERSONAL INFORMATION: DISCLOSURE, CORRECTIONS, ALTERATIONS, ERASURE

NHK Global Media Services shall disclose, correct, modify or erase personal information about a client when instructed to do so by the said client after confirming his/her identity.

COOKIES

Some of the services provided on the NHK Global Media Services website involve cookies. The cookies are data sent from the NHK Global Media Services web server to the WWW browser being used by the client. They can lodge details about any accessed content into the browser, eliminating the need to log into the same content each time.

The cookies also enable NHK Global Media Services to provide information in suitable formats to clients, according to their past viewing history. Although the firm's web server uses cookies to make things easier for clients in the aforementioned manner, a client can set the browser in his or her computer so that it will not accept them. Refer to your browser software instructions or contact the software firm on how to refuse cookies.

SECURITY

Security in the form of SSL (Secure Socket Layers) technology is provided for a number of pages in this website. This security system is widely used in online communications to encode personal information. Please make use of the NHK Global Media Services website in the knowledge that important personal information is being properly protected.

VIEWING HISTORY

NHK Global Media Services makes analyses of the degree to which the content on its website is accessed, for the sake of providing better services to its clients. The data on content access is used solely for statistical purposes.

ADDENDUM

NHK Global Media Services reserves the right to revise or add to the content on this page, to a reasonable extent, without providing any prior announcement or notification to clients, as a result of such factors as changes to the services provided by NHK Global Media Services, and developments in network technology.